Privacy policy

We are pleased that you have found your way to our website and are interested in our company. We take the protection of your personal data very seriously and process it on the basis of the applicable legal basis and regulations for the protection of personal data, which are derived, among other things, from the applicable country-specific provisions of the EU General Data Protection Regulation (EU GDPR).

We would like to give you a comprehensive insight into how our company handles your personal data, which data is collected from you via our website, what we use it for, when it is deleted and how we protect it to the best of our knowledge and belief. We would also like to inform you in detail about the respective legal basis on which we are allowed to process your data and inform you about your statutory rights with regard to the processing of this data.

Personal data is data that enables the identification of a natural person. Examples include surname, first name, date of birth, address, telephone number, e-mail address, IP address, credit card and account data, account data from online payment systems, account data from social networks, etc.

Anonymous and anonymi­sed data exist if no reference to real persons can be made via these, even in conjunction with other collected data.

 

Responsible for this website in the sense of data protection law is:

United Transfer Technologies BV
Gompen­straat 7
5145 RM Waalwijk
The Netherlands

KVK: 09179043
Managing Director: Fons van Delft

Contact
Phone: +31 (0) 416 300 900
Mail: info@unitedtransfer.com

Internal data protection ­officer:
privacy@unitedtransfer.com

Contents of this privacy policy

Data collection / personal data

We do not require any personal and person­related data from you for the mere visit of our website. Nevertheless, your Internet­browser sends data to our web server due to the technical necessity of calling up web pages, which is also partly recorded on the basis of technical necessity (server logs).

This data usually includes the following information:

  • Used web browser incl. browser version and used operating system
  • Type of device you are using (desktop computer/smartphone/tablet/etc.)
  • Size and colorfulness of your monitor/display
  • Information about the last opened web page from which you visit us
  • Information about the web pages you visit on our site, the date and time of your visit, and the length of time you spend on each page
  • Name of the requested files, transmission protocols, transferred data volume
  • Name of your Internet Service Provider
  • The IP address assigned to you by your Internet Service Provider.

Pursuant to Art. 6 para. 1 lit. f EU GDPR, this data is stored by us for reasons of technical security, to defend against cyber attacks on our servers and to protect your personal data and that of other visitors. By shortening the IP addresses after seven calendar days at the latest, this data is then automatically anonymized by our backend and stored indefinitely for statistical analysis. A personal reference based on this data can then no longer be established.

Further data collection

Furthermore, you will have the opportunity to transmit personal data to us via our website as well as via other communication channels. In some cases, this data collection is also required by law and the legal storage obligations are clearly defined. We would like to inform you about the use of your data and the legal basis in the following articles.

General website

The basis for the extended data collection of your personal data is the currently applicable legal provisions. For all cases in which we are not legally obligated to collect your personal data and to store it for legally clearly defined periods of time, we will request your personal consent.

Data processing of personal data is permitted by Art. 6 EU GDPR if:

  • You have given your consent in accordance with Art. 6 Para. 1 lit. a EU GDPR,
  • the data is required for the fulfillment of a contract / pre-contractual measures according to Art. 6 para. 1 lit. b EU GDPR,
  • the data is necessary for the fulfillment of a legal obligation according to Art. 6 para. 1 lit. c EU GDPR or
  • are required to protect the legitimate interests of our company pursuant to Art. 6 (1) lit. f EU GDPR, provided that your interests worthy of protection do not outweigh these.

The personal data we collect about you will be treated confidentially. In our company, we only grant access to your personal data to authorized persons and contractually authorized service providers.

We will only pass on your data to third parties within the framework of the statutory provisions or with your corresponding consent, unless we are obliged to do so on the basis of mandatory legal provisions.

Contact forms

Legal basis Art. 6 para. 1 lit. a, b EU GDPR

You will find various contact forms on our website that can be used by you to contact us electronically and to order marketing materials, samples and the like. If you use these forms for data transfer, you thereby grant us permission to contact you via the contact data you have provided and to process/answer your concerns, questions and requests. When designing those forms, we will only request and process the personal data from you that we absolutely need to contact you and process your concerns and requests in order to save and avoid data. For technical necessity and for legal protection, we will also process your IP address when collecting this data. If these forms contain further fields that may be filled in on a voluntary basis, by submitting the forms you give us permission to process this data as well and to store it within the legal time limits.

If, while entering your data in the forms provided by us, you decide not to send the form to us after all, the data you have entered up to that point will not be further processed. There is also no server-side tracking of this cancellation (conver­si­ontracking, bounces) for statistical evaluation.

E-mail - communication

Legal basis Art. 6 para. 1 lit. a, b EU GDPR

If you contact us by e-mail to one of our e-mail addresses, we will process the personal data you provide in this e-mail solely for the purpose of processing your message, unless we are already permitted or required to process and store your data for other legal reasons.

Online - Registration

Legal basis Art. 6 para. 1 lit. a, b EU GDPR

On our website, we currently do not offer users the opportunity to register by providing personal data.

Newsletter

Legal basis Art. 6 para. 1 lit. a EU GDPR

In order to provide you with the latest news about our products, services and our company, we offer you the opportunity on our website to subscribe to free newsletters in the languages offered. To register for this list of subscribers, all we need from you is your e-mail address and your consent, which is collected in accordance with the legally prescribed double opt-in procedure. For this purpose, after transferring your e-mail address to the newslet­terengine of our web server, you will receive an automatically generated e-mail with a renewed request for confirmation to the e-mail address provided. You give us your consent to receive this newsletter only by this renewed confirmation by clicking on the confirmation link in the confirmation e-mail.

For technical necessity and legal protection, we will also process your IP address when collecting this data and sending the newsletter.

You can terminate your subscription at any time using the opt-out option provided in the newsletter and thus revoke your consent.

In addition, we offer you the possibility to unsubscribe from further receipt of the newsletter at any time by sending a simple e-mail with the subject "Unsubscribe" to privacy@unitedtransfer.com.

 

Advertising purposes Existing customers

Legal basis Art. 6 para. 1 lit. f EU GDPR

We are very interested in maintaining our customer relationship with you. For this purpose, we would also like to send you information, samples, data sheets and offers about our products, services and our company by e-mail and by post on a regular basis. We will also process your data for this purpose.

If you do not wish this in the future, you can also object to the use of your personal data for direct advertising purposes at any time. For this purpose, a short e-mail without giving reasons to privacy@unitedtransfer.com or a postal letter to United Transfer Technologies BV, Gompen­straat 7, 5145 RM Waalwijk, The Netherlands.

Applications

Legal basis Art. 6 para. 1 lit. a, b EU GDPR

We are very pleased about your interest in our company and a possible cooperation.

Among other things, we also offer you vacancies on our website and would be pleased to receive your initia­tive­be­advertisements. To this end, we provide you with various options for submitting your application documents to us. These include contact addresses for our personnel department for applications by mail, as well as special e-mail addresses and application forms.

We are aware of the importance of your personal data and process it with the utmost care on the basis of legal requirements via any communication channel offered and chosen by you. In the case of applications, your data will only be processed by us for the purpose of correctly handling the application/selection process and for contacting you as part of the application process. Your data will not be passed on to third parties without your consent.

If you use one of the application forms offered on the website, we will ask you to provide personal data. In doing so, we adhere to the principle of data saving and data avoidance and only request the data that we need to fully review your application or that we are legally obligated to collect. Furthermore, we record your current IP address during the application process for technical reasons and for legal protection.

Mandatory fields in the application form are marked with an asterisk * and you will only be able to upload your file attachments and submit your application once you have completed these mandatory fields. Furthermore, you have the option of voluntarily entering data and information in the unmarked input­fields. If you would like us to retain your application documents beyond the legally prescribed maximum retention periods and to include them in the selection process again in the event of vacancies occurring at a later date, please inform us of this clearly when submitting your documents. In the application form on our website, you will find a special input area in the form of a checkbox or a selection field, which you must activate before submitting the form. If we have received such consent from you, we will store your data for a maximum of 6 months or for the maximum period clearly communicated to us by you. You can withdraw your consent to the extended storage period of your personal data at any time without giving reasons. To do so, please send us an e-mail with an appropriately detailed request and your clearly specified data for the smooth transfer of data to hrm@unitedtransfer.com. You can also send us this revocation by mail to United Transfer Technologies BV, Gompen­straat, 5145 RM Waalwijk, The Netherlands.

In order to protect the security and confidentiality of your data in the best possible way, we use and implement appropriate security measures and methods. Your application documents submitted by form are transmitted to us in encrypted form by our server front-end and back-end. You can find more information on the server-side data encryption we use under Secure transmission of your data.

Cookies

Legal basis Art. 6 para. 1 lit. ff EU-GDPR

We use cookies on our website at unitedtransfer.eu. Cookies are text files with a low data volume that are generated when you visit our website and stored locally on your terminal device. We need these cookies to improve the user-friendliness of our website, to store your preferences, such as your language selection, and to increase the security of our website. Cookies are automatically generated by our server when you visit our Internet­pages and are saved locally on your data storage by your browser. Your browser can then access them if necessary and change their content.

On our website, we primarily use so-called session cookies, which are normally automatically deleted by your browser after your visit as soon as their validity period - usually six months - is exceeded. However, you can also delete these cookies yourself at any time. This can be done either via the security settings of your browser or manually by deleting these files from the corresponding folders in your file system.

Internet­browsers are normally set to accept cookies automatically after the install­la­ti­ons­process. You can change this pre-selection yourself at any time, restrict the use of cookies or switch them off completely.

Please note, however, that after deleting our cookies or by rejecting their use by means of our cookie banner, you will no longer be able to visit our Internet­pages to the full extent and only with limited user­friendliness.

 

Secure transfer of your data

We take the security of your personal data very seriously and therefore only use security mechanisms of the highest quality when operating our web and mail servers. Our security measures are developed by security experts according to the current state of the art, checked at regular intervals and adapted to new standards and trends.

The exchange of your personal data to and from our web server as well as to and from our mail servers is encrypted to protect against data loss and data theft. For our web and mail server, we opted for a TLS certificate with PKCS #1 SHA-256 and RSA encryption algorithm at the domain level, which is considered to be secure. You can check this certificate and its validity at any time via your web browser. Most web browsers perform an automatic check each time a page is opened, and successful encryption is usually indicated by a green closed padlock in the URL bar. We use this TLS encryption both in the frontend (visitor display) and in the backend (admin tra­ti­ons­surface) of our web server to prevent data loss and data theft during the administration and content maintenance of our website.

Alternatively, you always have the option of not exchanging data with us in digital form and choosing analog communication channels (e.g. sending data and information by post).

Storage duration

We store your personal data without your individual consent exclusively for the period of time required to achieve the respective processing purpose or as specified by statutory storage periods. Your personal data will only be transferred to third parties if required by law or if this is necessary to fulfill your request or order within the scope of the respective processing purpose. If an exchange of data should be necessary within the scope of these requirements, this exchange will always be carried out in compliance with the legal requirements and obligations with the highest possible level of security and in compliance with the principle of data saving and data avoidance only with the data actually required for the processing.

Examples of unavoidable data transfer to third parties:

  • Government agencies and institutions (such as the tax office)
  • External data protection officers (generally only with contractually secured data protection clause)
  • External quality management representatives (in principle only with contractually secured data protection clause)
  • External environmental management officers (in principle only with contractually secured data protection clause)
  • Companies that perform credit checks
  • Banks, savings banks and credit institutions
  • Shipping service providers, suppliers, payment services
  • Other business units at the corporate groupService providers within the scope of commissioned processing (in principle only with contractually secured data protection clause)
  • Service providers within the scope of commissioned processing (in principle only with contractually secured data protection clause)
  • Internal and external specialist departments
User profiles / web tracking methods
We use only local analysis tools for the greatest possible protection of your personal data in accordance with (Art. 6 para. 1 lit. a EU GDPR). Your data will not be exchanged with external service providers for statistical analysis. Currently, we use the on-premise solution of Matomo installed locally on our web server with anonymized IP address (1 bit anonymization). You can deactivate this tracking manually at any time using the following option or generally set your browser to avoid automatic tracking ("Do Not Track" option).
 
In order to protect your personal data, we have deliberately refrained from using additional, external, mostly cloud-based tracking tools such as those offered by Google Ireland Limited or other well-known providers. A data transfer of your personal data outside our company or even outside the EU does not take place.
YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA on the basis of your consent pursuant to Art. 6 (1) lit. a EU GDPR. We use the no-cookie domain provided by Google for this purpose. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile, even with the no-cookie variant we use. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube's privacy policy at: (https://www.google.de/intl/de/policies/privacy).

To protect personal data, we do not use the tracking tool Google Analytics, a web analytics service provided by Google LLC ("Google").

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf for the purpose of evaluating the access to our videos by users, compiling reports on the activities of the website and providing us with other services relating to the use of the website and the internet, insofar as this is possible with the data-reduced no-cookie integration we use. In doing so, pseudonymous usage profiles of the users can be created from the processed data.

Data is not compared with the Matomo analysis programme, which we use as an on-premise solution exclusively on our own servers and using anonymised IP addresses. Further information on this can be found in the section "User profiles / web tracking procedures" of this data protection declaration.

The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

For more information on Google's use of data, settings and opt-out options, please visit Google's websites: www.google.com/intl/de/policies/privacy/partners ("Data use by Google when you use our partners' websites or apps"), www.google.com/policies/technologies/ads ("Data use for advertising purposes"), www.google.de/settings/ads ("Manage information Google uses to serve ads to you").

Plugins from social networks
In order to protect your personal data as effectively as possible, we do not use any form of social network plug-ins on our website. Your data will not be exchanged with external service providers for statistical analysis. If you would like to follow our accounts in social media, you will find simple links to these external accounts at the bottom of all our pages. After clicking on these links, our user profile usually opens directly in the respective network and you are free to follow it via your own account in the same network. Of course, we welcome any contact and networking with you outside of our own website in the social networks. However, the use of these networks is subject to the terms and conditions of use and data privacy protection statements published by the respective operators.
Links to other providers

If there are links to other companies' websites, e-mail addresses or telephone numbers on our website, they are marked as such. You can also check each link before clicking by positio­ning the pointer of your mouse (desktop­computer/laptop) or your finger or stylus (mobile devices/touchscreen/touchpad) over the link or by holding the link longer instead of clicking (hover behavior).

We would like to point out that we have no influence on the content of linked external websites and cannot accept any guarantee or liability for this content. The provider and operator of these linked pages is responsible for their content and data security. All external sites linked to our website have been checked and evaluated by us for possible legal violations, illegal content and data security within the scope of our possibilities before linking. Only after a positive evaluation are these links then included on our pages. However, we cannot reasonably be expected to permanently monitor and control the content of the linked pages. However, we remove such external links immediately after becoming aware of legal violations and violations of data protection laws. If you become aware of such violations, please send us this information to privacy@unitedtransfer.com.

Google Web Fonts

This website does not use any external font libraries (fonts) to protect your personal data as much as possible. All fonts we use are installed on the server. There is no exchange with web font providers such as Google, Adobe, etc. or external servers.

Data subject rights

Based on the statutory requirements, you have the right to free information about the use and content of the personal data stored by us about you. Furthermore, you have the right to rectification, restriction of data collection and data processing as well as deletion of your data, provided that this does not conflict with any legally prescribed retention periods.

In addition, based on the current legal situation, you have the right to a general objection to data processing, the right to data transfer or to file a complaint with the competent supervisory authority for data protection.

You may, of course, revoke your consent to data processing at any time without giving reasons for the future after exercising this right.

If we process your data to protect legitimate interests, you can object to this processing for personal reasons at any time. Unless there are demonstrably compelling grounds for processing that override your interests, rights and freedoms, processing is required by law, or processing is necessary to assert, exercise or defend legal claims, we will not process your data in the future after receipt of the objection and completion of the review of the legal claim.

Our data protection officer is always available at privacy@unitedtransfer.com to answer any questions you may have regarding data protection, data collection and data processing at United Transfer Technologies BV.